Where local law shapes account access
Our Legal position starts with location and eligibility: access depends on local law, and you must use the service only where local law permits. Before account access, we ask for a clear phone verification step and may check account details when wallet activity or a withdrawal
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needs confirmation. The cashier can show DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes, but the presence of a payment rail does not change your legal duties. BCA, BRI, Mandiri and BNI transfers remain subject to the records attached to your account. We keep
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policy wording available from the account area, and you can contact our support route when a rule, identity check or access decision is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.